Operational solutions for your industry
Whether you're in facility management, IT support, electrical contracting, or any service industry, Tusktrac solves the same operational challenges.
25 staff, 15 buildings, full visibility — from one screen.
The Challenge
A facility management company with 25 field staff across 15 buildings had no visibility into daily task completion. Supervisors balanced workload by calling everyone individually.
How Tusktrac Helps
- Real-time workload dashboard shows every technician's current tasks
- Assign jobs based on availability — no more overloading one person
- Photo proof of cleaning, maintenance, and inspection work
- Daily completion reports generated automatically
- Client-facing reports pulled in seconds for monthly reviews
The Result
Supervisors stopped making coordination calls. Client presentations became data-driven. Team utilisation improved across all sites.
SLA tracking that clients can see. Renewals that close themselves.
The Challenge
An IT support company handling 40+ client AMCs had engineers visiting sites with no job tracking. SLA breaches went unnoticed. Clients questioned whether visits actually happened.
How Tusktrac Helps
- Each support visit gets a job card with OTP start and close
- Engineers log issue, resolution, and time spent per visit
- Clients receive digital confirmation of every visit
- SLA compliance visible on the dashboard in real time
- AMC renewal reminders trigger at 90, 60, 30 days
The Result
Clients stopped questioning visits — they had proof. Renewal conversations became easier. SLA breaches caught before they became complaints.
Invoices raised the same day. Payment disputes gone.
The Challenge
Project completion disputes were delaying payments by 30–60 days. Without photo proof of installation work, customers would claim incomplete work after the invoice was raised.
How Tusktrac Helps
- Stage-wise photos uploaded as work progresses
- Before and after photos at each installation milestone
- Customer OTP confirms all work is complete before invoice
- Invoice generated automatically with proof bundle attached
- Complete job history accessible if disputes arise later
The Result
Payment disputes dropped sharply. Invoices raised same day as job completion. Cash flow improved because there was nothing left to dispute.
Every AMC visit logged. Zero payment disputes.
The Challenge
A 12-technician HVAC company managing 80+ AMC contracts on WhatsApp and Excel. Customers disputed service visits because there was no digital proof. Quarterly maintenance was getting skipped.
How Tusktrac Helps
- OTP at job start confirms technician arrival on site
- Photos of AC unit, compressor, and gas levels uploaded on completion
- Customer OTP closes the job — permanently logged
- Quarterly visits auto-scheduled for all 80 contracts
- Renewal alerts at 90, 60, and 30 days before contract expiry
The Result
All 80 AMC visits logged with proof. Renewal conversations start before the customer notices the expiry. Payment disputes dropped to zero in the first quarter.
Statutory compliance. On time. Every time.
The Challenge
Quarterly elevator inspections are legally mandated. A 6-technician elevator company managed schedules on paper, missing visits and creating compliance risk for their clients.
How Tusktrac Helps
- Each elevator gets its own maintenance schedule in Tusktrac
- Quarterly visits auto-scheduled and assigned to available technicians
- Inspection checklist filled digitally on-site with photos
- Building manager OTP confirms inspection is complete
- Compliance documentation ready for audits instantly
The Result
100% of scheduled inspections completed on time. When the statutory authority asked for records, everything was pulled in under two minutes.
Every inspection audit-ready. No paper trail to lose.
The Challenge
Annual fire equipment inspections required checklist documentation. Paper records got damaged, lost, or disputed during insurance claims and regulatory audits.
How Tusktrac Helps
- Digital inspection forms for extinguishers, hydrants, and panels
- Photos of each piece of equipment taken and timestamped
- Customer digital acknowledgement at end of inspection
- All records stored permanently and searchable by site or date
- Annual visits auto-scheduled — no manual calendar management
The Result
Insurance claim documentation pulled in under 2 minutes. No inspector has ever disputed a completed inspection since moving to Tusktrac.
500 units. Zero missed filter replacements.
The Challenge
A water purifier company with 500+ installed units was missing filter replacement visits. Customers were calling angry. Annual renewals were dropping because trust had eroded.
How Tusktrac Helps
- Each installed unit has its own AMC record in Tusktrac
- Filter replacement visits auto-scheduled based on frequency
- Technician photographs the filter before and after replacement
- Customer OTP confirms service is done
- Renewal reminders prevent contracts from lapsing silently
The Result
Missed visits dropped to zero. Renewal rate improved because customers now receive timely service without having to follow up.
O&M visits on schedule. Generation never left to chance.
The Challenge
A solar O&M contractor maintaining 60+ rooftop installations was missing scheduled panel cleaning and inverter checks. Clients noticed falling generation before the team did — and blamed the contractor.
How Tusktrac Helps
- Cleaning and inspection visits auto-scheduled per site
- Technician photographs panels and logs inverter readings
- Site contact OTP confirms every visit actually happened
- Site-wise maintenance history accessible at any time
- Monthly client reports generated in seconds
The Result
Cleaning visits stopped slipping. Generation complaints dropped. O&M contracts renewed because the reports proved the work.
Every camera checked. Every AMC visit provable.
The Challenge
A CCTV installation and AMC company servicing 100+ sites had no record of preventive maintenance visits. When cameras failed during an incident, clients claimed maintenance was never done — with no way to prove otherwise.
How Tusktrac Helps
- AMC maintenance visits auto-scheduled per site
- Camera-by-camera checklist filled digitally on-site
- Photo and working status recorded for every camera
- Site manager OTP confirms the visit is complete
- Full maintenance history per site, ready for any dispute
The Result
When a client questioned a failed camera, the maintenance log settled it in minutes. AMC renewals became easier — the proof became the pitch.
Stop managing your team on WhatsApp.
While you're calling for a status update, your competitor has already quoted the customer and raised the invoice. Running a service business manually is no longer a choice — it's a race you're quietly losing. 30-day free trial, no credit card required.
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